Customer Service

Careful

Customer problems are accepted through fax, email, QQ, and telephone, and technical staff are available 24 hours a day to answer customer questions.
Patience

Professionally and patiently solve various problems for customers and resolve various doubts users have during use.
Intimate

Regularly visit customers to care about their experience of using the product and ensure the normal use of the product.
Rest Assured

Trustworthy quality, worry-free after-sales service.

Pledge

Lifetime paid service

First time phone response

13506673115
Strictly implement national industry standards

Highly in line with the new standards of the national electric energy meter industry
Full quality tracking

Pay attention to product quality and details
Strictly follow ISO9001 standards

Scientific production and quality management

Assist customers in installing and debugging products when they need help
Provide consumers with regular telephone follow-up visits or door-to-door follow-up visits
Provide technical guidance on usage and other aspects according to customer requirements
Pay attention to product quality and details, and strive for perfection
Ensure the supply of repair parts
Responsible for maintenance services and quickly respond to customer maintenance needs
Handle consumer letters, visits and telephone complaints, and answer consumer inquiries. At the same time, various methods are used to collect consumers' opinions on product quality, and timely improvements are made according to the situation.